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Privacy Policy

Last updated: January 15, 2025

1. Introduction

Welcome to Shomay ("we," "our," or "us"). Shomay is a marketplace and local store discovery platform that helps users find nearby stores and browse products. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our website and mobile application (collectively, the "Service"). By using Shomay, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register an account or use our Service, we may collect:

  • Email Address: Used for account creation, authentication, and communication
  • Phone Number: Collected during registration (if provided) for account verification and communication
  • Name: Your display name used in your profile
  • Location Data: Approximate location information to help you discover nearby stores and products

2.2 Device and Technical Information

We automatically collect certain technical information when you use our Service:

  • Device type and model
  • Operating system and version
  • Browser type and version
  • IP address
  • Unique device identifiers
  • Usage data and interaction patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and advertisements
  • Improve our Service functionality

3. How We Collect Information

We collect information through various methods:

  • Direct Collection: When you register, create an account, or provide information directly to us
  • Automatic Collection: Through cookies, analytics tools, and tracking technologies when you use our Service
  • Location Services: When you grant permission to access your device's location to find nearby stores
  • Third-Party Services: From third-party services integrated with our platform (e.g., Google Maps, analytics providers)

4. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our marketplace and store discovery platform
  • Nearby Store Discovery: To show you stores and products based on your location
  • Personalization: To customize your experience, including personalized content and recommendations
  • Communication: To send you important updates, notifications, and respond to your inquiries
  • Analytics: To analyze usage patterns and improve our Service
  • Advertising: To display relevant advertisements (including through Google AdSense)
  • Security: To protect against fraud, abuse, and unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations

5. Google AdSense and Third-Party Advertising

Shomay uses Google AdSense to display advertisements on our platform. Google AdSense uses cookies and similar technologies to serve personalized ads based on your interests and browsing behavior.

5.1 How Google AdSense Works

  • Google and its partners use cookies to serve ads based on your previous visits to our website and other websites
  • These cookies allow Google to show you relevant advertisements
  • You may see ads for products and services that match your interests

5.2 Third-Party Vendors

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. These vendors may use information about your visits to this and other websites to provide relevant advertisements.

5.3 Opting Out

You can opt out of personalized advertising by visiting:

Note: Opting out does not mean you will stop seeing ads; it means the ads you see will be less relevant to your interests.

6. Cookies and Tracking Technologies

We use various types of cookies:

6.1 Types of Cookies

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Advertising Cookies: Used to deliver relevant advertisements and track ad performance
  • Preference Cookies: Remember your settings and preferences

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

7. Third-Party Services

Our Service integrates with third-party services that may collect information:

  • Google Maps: Used for location services and store mapping. Google's privacy policy applies: Google Privacy Policy
  • Google Analytics: Used to analyze website traffic and user behavior
  • Google AdSense: Used to display advertisements
  • Store Websites: When you click on store links, you will be directed to third-party websites with their own privacy policies

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

8. Data Security

We implement reasonable security measures to protect your personal information:

  • Encryption of data in transit using SSL/TLS
  • Secure storage of user credentials
  • Regular security assessments and updates
  • Access controls and authentication measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Withdrawal of Consent: Withdraw your consent for data processing where applicable
  • Location Services: Control location permissions through your device settings
  • Cookies: Manage cookies through your browser settings

To exercise these rights, please contact us at shomayofficial@gmail.com.

10. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Shomay

Email: shomayofficial@gmail.com

We will respond to your inquiries within a reasonable timeframe.

14. Jurisdiction and Applicable Law

This Privacy Policy is governed by the laws of India. If you are using our Service from outside India, please note that your information may be transferred to, stored, and processed in India where our servers are located.